Self-serve returns

Self-Serve Returns

BazaarBloom

πŸ” 30-Day Return & Refund Policy

At BazaarBloom, we offer a 30-day return window from the date your order is delivered for all eligible items.

If you're not completely satisfied with your purchase, you may request a return in accordance with the policy below.

πŸ” How to Start a Return

You can initiate a return through our Self-Serve Returns Portal by following these steps:

  1. Visit the Self-Serve Returns Portal on our website.

  2. Enter the email address used to place your order.

  3. Follow the guided instructions to submit your return request.

Please note: All return requests must be reviewed and approved before any items are shipped back. Do not send items without prior authorization.

βœ… Return Eligibility

Your item is eligible for return if:

  • The return request is submitted within 30 days of delivery.

  • The item is unused and in its original condition.

  • The original packaging, accessories, and included components are returned (where applicable).

❌ Items Not Eligible for Return

Returns cannot be accepted for:

  • Items damaged due to misuse, abuse, or normal wear and tear.

  • Products returned without their original packaging or included components.

  • Clearance, final sale, or promotional items (unless they arrive damaged, defective, or incorrect).

βš™οΈ Return Review & Processing

  • Return requests are typically reviewed within 1–3 business days.

  • Once approved, return instructions will be sent via email.

  • No restocking or handling fees are charged.

Please note: Original shipping charges (if applicable) are non-refundable unless the return is the result of our error.

πŸ’³ Refund Timing

After your returned item has been received and approved:

  • Refunds will be issued to your original payment method.

  • Most refunds are processed within 3–7 business days, depending on your bank or payment provider.

πŸ“¦ Damaged or Incorrect Items

If your order arrives damaged, defective, or you receive the wrong item, please contact us within 48 hours of delivery.

Please include:

  • Your order number

  • Clear photos or videos showing the issue

  • Photos of the packaging (if applicable)

Once verified, we will provide a replacement or a full refund at no additional cost.

πŸ“© Need Help?

If you experience any issues with the Self-Serve Returns Portal or need assistance with your return, please contact our support team:

πŸ“§ bazaarwhirl@proton.me

We're committed to making the return process simple, fair, and hassle-free for every BazaarBloom customer.